AMS-IX to Sponsor Capacity North America 2014

By Mark Cooper, CCO, AMS-IX

AMS-IX_US_logo_RGB_Transparent_onLightAs the world of interconnection continues to develop, the Netherlands headquartered Amsterdam Internet Exchange (AMS-IX) is bringing its proven, successful European business model of interconnectivity to the United States.  Following the recent launch of AMS-IX New York in four data centers in the New York/New Jersey metropolitan area, AMS-IX USA Inc. is working to establish more neutral, distributed Internet exchanges across the country.

AMS-IX is an Associate Sponsor of Capacity North America 2014 in San Francisco, September 11 and 12. During Capacity N.A., AMS-IX will demonstrate to conference attendees the European model of neutral and distributed Internet exchanges, which creates a digital infrastructure that provides uncomplicated, transparent and affordable interconnectivity to a wide array of businesses.  Leveraging its Open-IX certification, AMS-IX operates at the cutting edge of technology as the company continues its mission to provide superior Internet exchange solutions around the globe.

Capacity North America 2014 takes place in San Francisco, CA – the technological epicenter of the continent – for the first time ever.  With more than 420 leaders in wholesale telecommunications attending the event, the 13th annual Capacity N.A. will bring attendees deep into discussions and debates regarding current market trends and challenges faced by the telecom community – an endeavor necessary for its continued evolution and development.  Leveraging abundant networking opportunities with content providers, tech companies and application-based enterprises; Capacity N.A. paves the way for the future evolution of the North American telecom landscape and provides a platform for influential community members to gain the necessary insight and contacts to continue their technological development.

To learn more, come see AMS-IX at Capacity North America 2014 at booth #12 and visit

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PEN 2.0: The Next Evolution of Cloud Network

By: Jon Vestal, Vice President, Product Architecture, Pacnet

Over the past 10 years, cloud development and bandwidth-hungry applications such as cloud storage operations, videoconferencing and video streaming have continued their rapid proliferation in the market, consuming capacity and leaving traditional networks struggling to keep pace. Their propagation has spurred a growing customer need for a burstable hybrid cloud solution for Disaster Recovery, Ecommerce as well as flexibility in moving workloads from one location to another.  Moreover, today’s organizations also need compute, connectivity and storage resources to be dynamically scaled up or down according to demand. They also require access to these tools and systems without time or location restrictions, while still being able to maintain the utmost security.

As a result, we launched our award-winning Pacnet Enabled Network (PEN), the first pan-Asian Network-as-a-Service (NaaS) architecture to power cloud deployments in February.  The platform has proved to be a tremendous solution for our customers, enabling them to solve complex network challenges and build high-performance, cost-effective, scalable and cloud-ready networks.  Due to strong market demand, the platform was also extended into the United States in addition to deployments in Australia, Hong Kong, Japan and Singapore.  It is this same demand, coupled with new challenges spurred by rapid market advancement, which serve as the driving force behind Pacnet’s commitment to continued innovation.

Keeping Up with Advancing Technology

When our customers spoke, we listened – a nuance that I believe makes Pacnet unique amongst other providers.  In direct response to customer feedback and needs, we will be introducing the next evolution of the PEN platform, what we call PEN 2.0, in mid-September.

PEN 2.0 widens the scope of SDN, allowing a broader set of services in traditional network topologies to be deployed and scaled on demand.  For example, the platform allows carrier customers to create an individual network topology at a very granular level, eliminating complexity to create a clear network infrastructure.  PEN 2.0 further enables hybrid cloud deployment for our customers, facilitating connectivity from enterprise-class data centers and private clouds to any external cloud vendors and allowing customers to burst workloads from one end to another through our on-demand bandwidth.  PEN 2.0 also boasts a series of new features.

With the release of the enhanced platform, Pacnet has become the first carrier to deploy Network Functions Virtualization (NFV) solutions in an OpenStack environment, including vFirewall and vRouter.  The integration of NFV into the OpenStack environment did not come without its challenges.  One issue faced by our development team was the inability to reuse network resources with the OpenStack networking module, Neutron.  For example, upon creating a virtual network, Neutron prevented the removal of a virtual appliance and its replacement with another virtual appliance while still leveraging the original physical infrastructure.  The issue was resolved when our developers accessed and modified the OpenStack source code to our specific needs – a key reason for Pacnet’s initial selection of OpenStack.

PEN 2.0 also features a Virtual Local Area Network (VLAN) that connects multiple endpoints for different application environments with varying characteristics to meet specific customer needs. The introduction of VLAN has allowed Pacnet to have a dedicated Ethernet connection directly to the Amazon Web Services (AWS) environment, leveraging the PEN 2.0 platform to extend these circuits anywhere across a customer’s network.

The third and final new feature of PEN 2.0 is the integration of approval chains to ensure secure access to the service platform.  The approval chain allows customers to define their own workflows for the PEN 2.0 environment through the workflow management tool.  Only a series of users or user groups who have been granted permission are allowed to approve workflow / environment modifications.

The Twin Technologies

While SDN separates network control from the physical infrastructure such as routers and switches to allow support of a network fabric across multi-vendor equipment, NFV focuses on virtualizing network components, or decoupling important network functions from physical devices.  Essentially, it is the delivery of a virtualized router within the cloud.

Together, SDN and NFV are synergistic – capable of orchestrating the delivery of a virtual appliance and the network with no human interaction as well as enabling self-provisioning end to end.  SNS Research estimates that the SDN, NFV and virtualization will account for nearly $4B in 2014 alone, growing at a CAGR of nearly 60 percent over the next six years. By 2020, SNS estimates that SDN and NFV will enable service providers to save up to $32B in annual CapEx.

Tell us your requirements and business objectives now, and let our mighty PEN help propel your business.



Proactive Preventative Maintenance: The Key to Cost Reductions and Increased Performance in the Data Center

– Jim Lundrigan, VP, Operations, Electronic Environments Corporation

Could your facility benefit from a 42% reduction in emergency service call costs and a 30% reduction in standard service request costs in less then two years?  This is just one example of the cost savings realized by an Electronic Environments Corporation (EEC) telecommunications client leveraging the company’s preventative maintenance solutions.  Unlike many of today’s maintenance solutions providers, to EEC, the foundation of a highly efficient and productive mission-critical facility is proactive preventative maintenance.

Faced with highly competitive pre-qualification and bidding processes, many of today’s preventative maintenance solutions providers are often forced into offering a high-volume, low-cost business model instead of long-term, proactive preventative maintenance solutions.  While these services may be cost-effective for data center operators in the short-term, over time they can result in increased service calls and unexpected costs (time and materials, demand maintenance, and emergency repair expenses).  Without a high-level of attention and care to the unique needs of an infrastructure, these transient solutions can hurt both the company’s bottom line as well as its reputation down the road.

With a strong focus on practical data center solutions and attentiveness towards client needs, EEC believes preventative maintenance is not about low, up-front costs, but instead should focus on investing in long-term, strategic solutions that can ultimately reduce data center costs and increase performance.  In other words, in the short term, this approach will likely require an increase in repair costs – proactive repair costs. However, in the long run, it produces significant cost savings and increased data center performance.  For example, while the aforementioned EEC client had an increase in the cost of preventative maintenance repairs based on EEC’s recommendations, this increased investment produced a ten-fold savings in total service call costs (emergency and standard service calls). By employing EEC to maintain its mission-critical infrastructure, not only did its bottom line and site performance improve, but the new customer was more satisfied than ever.  Other EEC customers agree, as evidenced by the fact that 98% of the company’s 550 nationwide customers renew their service contracts, proving its approach can help a company’s bottom line, increase site performance, and customer satisfaction.

EEC’s preventative maintenance focuses on early detection and resolution of problems affecting Uninterruptible Power Supply (UPS), battery, DC power system, Computer Room Air Conditioning (CRAC), generator and Automatic Transfer Switch (ATS) equipment and more.   These proactive preventative practices can extend the life of data center equipment and increase the performance of the facility overall.  With over 28 years of experience and extensive equipment performance data gleaned from its asset management platform, Infrastructure Manager, EEC can help customers be more proactive about repairs before problems arise.

If you would like to learn more about how EEC can service your mission-critical facility, please or email

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Enhance Data Center Efficiency and Reduce Energy Costs through Accurate, Comprehensive Data Center Diagnostics

By: Greg Dumas, Construction Operations Manager, Electronic Environments Corporation

Realizing efficiency and cost-savings across data center operations has become top-of-mind for data centers operators and managers.  The Uptime Institute estimates that today’s power-hungry data center environments collectively consume approximately three percent of all global electricity production.  As the price of energy continue to rise, many operators are searching for new methods, technologies and strategies to save on electricity costs.

Electronic Environments Corporation (EEC) is well-known for its unique, holistic approach to servicing the complete data center lifecycle from planning, to design and maintenance, utilizing a combination of proven, proprietary methods with the latest innovations and technologies for nearly three decades. One of the latest technologies we’ve added is a portable device called “AUDIT-BUDDY™” created by Purkay Labs. AUDIT-BUDDY uses the latest diagnostics technology to record data center temperature and humidity, providing a simple and highly effective way to enhance data center cooling efficiency and trim excessive energy costs.

Utilizing this device during assessment methods, EEC is able to effortlessly diagnose problems and determine the most advantageous methods to improve airflow management in any data center.

Recently, EEC utilized AUDIT-BUDDY within the data center of a large healthcare facility. Taking baseline temperature and humidity readings of well over 100 racks in less than a couple of hours, AUDIT-BUDDY allowed EEC to reduce the amount of time required to get accurate readings compared to alternative methods and tools used in the past.  The output reading enabled EEC to clearly detect potential problem areas and make simple adjustments, such as changes to perforated tiles and the addition of containment curtains, to reduce temperatures in a particularly dense aisle in the data center.  One area of concern was captured with output of AUDIT-BUDDY’s readings (see Figure 1).

eec graphic

For easy-to-use and comprehensive diagnostic readings, AUDIT-BUDDY has three convenient modes: LongScan, QuickScan, and Delta-T.

  1. LongScan is most useful in determining change in temperature and humidity over time. By setting the AUDIT-BUDDY in front of a server for a fixed period of time, users can record long-term, time-stamped data that provides greater detail into potential problematic areas such as hotspots and overcooled locations.
  2. QuickScan provides users with the ability to evaluate whole aisles by taking 20-second scans in front of each server rack. Through this method, AUDIT-BUDDY is able to characterize an aisle using real-time information. This tool can create a thermal survey of all aisles in a data hall, validate CFD analysis, and visualize host spots and cold air loss.
  3. Finally, the Delta-T mode uses two AUDIT-BUDDY systems, one in front of the server and one in the back of the server to determine the amount of cold air that is diverted from the server.  This mode provides the necessary data to improve cooling effectiveness and lower energy costs.

EEC is dedicated to providing clients with the most advanced support throughout all stages of a data center’s lifecycle.  Treating and servicing facilities as their own, EEC offers a wide array of services to increase overall productivity of mission-critical data centers. EEC is constantly seeking new and innovative methods to proactively diagnose and rehabilitate potential issues in order to ensure highly efficient functionality throughout. AUDIT-BUDDY has provided a fast and easy method to obtain fundamental data points for immediate detection of potential problem areas as well as detailed ongoing analysis, allowing EEC to service its clients more effectively than ever.

For more information about Electronic Environments Corporation please visit their profile in the Data Center Discovery global directory of data center solution providers

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To learn more about EEC and its mission-critical services, visit or email

International Digital Asset Hosting Survey Launched by Host in Ireland 

Survey Launched to Gather Insights into Key Statistics Surrounding the International Digital Assets Hosting Industry

Dublin, Ireland – August 4, 2014 – Host in Ireland, an industry-led initiative to promote Ireland as an optimum location to host digital assets, launches a key market measurement survey titled: Strategic Opportunities and Drivers Surrounding Hosting Digital Assets Internationally. The goal of the survey is to measure market sentiment, gain insights and gather necessary information to assist companies on the best practices to host digital assets in the EU region.  All survey respondents will be entered to win a grand prize of an iPad or one of two Google Chromecasts for the second and third ‘runner up’ winners courtesy of Host in Ireland.

“Through this survey we’re looking to truly understand the heart of the digital assets hosting industry, which are the companies,” explains Garry Connolly, President Host in Ireland. “This type of insight is invaluable to our mission, as it will help us meet the needs of the market more expeditiously and propel our message to engage consumers in ways that will suit their most pressing wants and needs.”

Host in Ireland specializes in providing timely and accurate information to companies of any size looking to expand internationally. Combined with the collective power of their sponsors, Host in Ireland is able to communicate and assist growing companies in multiple areas leveraging Ireland’s array of benefits including strong public policy; economic and political stability; a young, highly skilled and affordable workforce; an established pedigree of leading companies that have hosted digital assets in Ireland for over five decades; ample worldwide connectivity; and renewable and affordable energy resources.

Sponsors of Host in Ireland include: CBRECitadel100Comsys, DataplexDigital RealtyHibernia NetworksINEX, InterxionNorlandManaged Services, Seafibre NetworksTelecityGroupViatel, and Zayo Group.

To participate in the short survey please visit

To learn more about the Host in Ireland, visit or email

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About Host in Ireland

Host in Ireland is an industry-led marketing initiative that provides timely and accurate information on the Ireland’s Digital Asset Hosting Ecosystem at all times including demonstrating why Ireland is more cost effective, efficient, reliable, secure and accessible than most other regions across the EU.  There’s a reason companies like Microsoft, Zendesk, Facebook, Twitter, Amazon, Adobe and beyond have sought to host their solutions in as well as to/from Ireland.  Many of these reasons are immediately realized due to access to affordable power, redundant network and bandwidth capacity along with a variety of data center providers that offer an array of services sustained by the 5 Ps: Policy, People, Pedigree, Pipes, and Power.  On top of that is a very attractive business management structure, implemented by Ireland, which is keenly interested to bring new businesses into the market. Ireland supports this initiative through attractive fiscal structures, access to a skilled workforce and full support of the U.S. Safe Harbor and Patriot Acts – ensuring data asset compliance for companies large and small.  For more information about Host in Ireland, visit


Please welcome RACK59 to Data Center Discovery!

RACK59 provides secure and reliable data center services for businesses of all sizes.

The 30,000 square foot data storage center is located within Oklahoma City’s former Lucent Technologies campus, now OKCWorks (

The 59 in our name refers to the gold standard of reliability in the data storage business – the elusive five nines – which stands for 99.999% availability of a data system. With its on-site redundant sub-station, robust power architecture and secure environment, RACK59 offers customers an unmatched opportunity to store their irreplaceable data with maximum, long-term reliability.

Because of its colocation model, RACK59’s capacity is completely scalable to meet almost any data storage requirement, and flexible to expand as those storage needs increase. If you need limited access, RACK59 can provide totally secure private data storage areas with biometric entry systems. All RACK59 customers benefit from the center’s state-of-the-art power, cooling, fiber, fire protection-and-suppression and security systems. The near limitless expansion capability of RACK59 is facilitated by its location within the OKCWorks campus.

For more information about RACK59 please visit their profile in the Data Center Discovery global directory of data center solution providers

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How Mission Critical Lifecycle Services (MCLS) Optimize Performance, Reliability and Value in the Data Center


By Ken Rapoport, Founder and CEO, Electronic Environments Corporation

Today’s data center operators realize the value in viewing their mission-critical facilities and data centers as a single, integrated system to improve overall performance and reliability.  When all systems, technologies and personnel work together throughout a data center’s lifecycle, companies can experience optimum results and achieve maximum output.. This new paradigm disrupts the traditional lifecycle perspective, namely focusing on each isolated, specialized data center component.

Adopting this principle has enabled mission critical facility management leader Electronic Environments Corporation (EEC) to transform traditional infrastructure solution deliveries using a unique, holistic approach, Mission Critical Lifecycle Services (MCLS).  MCLS offers a homogeneous approach to data center infrastructure that enables simplified management and overcomes the evolving challenges of data center operators.  Creating a paradigm shift from traditional infrastructure lifecycle management, EEC views data centers as one unified structure, addressing all five interrelated areas of the mission-critical facilities lifecycle.

  1. Planning

EEC provides data center operators with the right information and guidance based on years of proven industry experience. For nearly three decades, EEC’s experts have encountered a wide array of infrastructure design flaws, bringing these experiences forward to the planning phase in order to produce a highly efficient infrastructure plan.

2. Design Management

From site feasibility studies to selection analyses or design engineering, EEC’s value exceeds that of typical data center design firms in that it broadens its focus to include the design of facilities’ full lifecycle.  EEC takes into account the construction, maintenance and serviceability for each unique project – and has done so since inception.

3. Construction

Over the years, EEC team members have been entrusted with constructing over 20 million square feet of data center space.  As a result, the EEC team has proven experience in construction management, design build, cost estimation, project management, scheduling, equipment procurement, building evaluation, pre-construction, commissioning management, sustainability / Leadership in Energy and Environmental Design (LEED), Building Information Modeling (BIM) and quality assurance and control (QA/QC).

4. Operations & Maintenance (O&M)

For the last 28 years, EEC’s maintenance offerings have ensured the optimal performance and maximum uptime of customer sites.  EEC offers monitoring, infrastructure training, legal and regulatory compliance, on-site facility management, mobile 7x24x365 service,; performance and acceptance testing procedures and benchmarking, predictive analysis and maintenance, and rigorous Statements of Work (SOWs) and Methods of Procedure (MOPs).

EEC customers have benefited from cost savings, reduced service calls, improved availability, vendor consolidation / convenience, and more from the integration of its services. Through offering these superior services, EEC has seen a 98% renewal rate, with clients continually reaping the benefits of the company’s constantly tested methodologies.

5. Assessments

Today’s operators need to have a detailed and transparent view into their data center infrastructure and operations.  This helps them identify areas for improvement as well as enhance their ability to meet evolving customer requirements.  EEC provides assessments for reliability, energy efficiency, VFD retrofits, airflow management, CFD analysis, data center refresh, operational processes and quality to help customers meet new business and IT objectives.

EEC’s MCLS approach addresses all aspects of the mission-critical facilities lifecycle and offers operators peace of mind for their total data center environment from a single point of contact (POC).   Having a single POC also leads to simplified data center management and increased productivity.  EEC’s comprehensive response and rapid deployment capabilities also lead to high reliability and system availability.

Many EEC customers realize substantial cost reductions with EEC; customers selecting more than one service or solution benefit from lower rates through economies of scale.  For enterprises or companies with multiple sites, leveraging a single provider like EEC across all facilities enables more manageable standardization and scale.  Each EEC customer also receives custom predictive and preventative maintenance programs tailored to their specific needs.

For more information about EEC and MCLS please visit their profile in the Data Center Discovery global directory of data center solution providers

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